What supports are available to people facing service restrictions at the shelter?

Service restrictions are applied as a last resort to address violation of significant shelter rules. In cases where an individual is facing service restrictions, staff will try to seek alternatives for the individual through diversion supports.

Diversion supports may include:

• Family reunification services: connecting individuals with family or friends willing to provide support by facilitating communication, assisting with travel, etc.
• Transportation assistance: helping to connect individuals with their support networks or access housing options in nearby communities.

Northumberland County and Transition House Shelter continue to engage with community partners to reinforce the emergency shelter system and provide necessary supports for people experiencing homelessness.