What are 'wraparound' services?

Wraparound services refer to when a team of service providers and key figures in an individual's life come together to create and implement a plan of support. These services are designed to offer accessible and essential supports to meet the individual needs. Some of these services are offered by professionals, such as educators, mental health workers, employment counsellors, case coordinators, and health care providers, who work with people to help meet their goals.

For example, if an individual has mental health challenges, diabetes and no income, wraparound supports for this individual could include on-site services from Northumberland Hills Hospital Community Mental Health Services, medical support from Northumberland Community Paramedics, and financial assistance from Northumberland County Community & Social Services.

What measures are in place for wraparound supports when 310 Division Street becomes operational?

Council more than doubled investments in the homelessness system in 2023, with levels maintained in 2024, which enabled street outreach services to be expanded, so staff who support people experiencing homelessness and support community well-being are available.

The 310 Division Street shelter is anticipated to open in fall 2024. It will follow established shelter best-practices. Community partners that offer health, housing, social, mental health and addiction and life skills building programs will be engaged. Wraparound services at the site will be in place and the indoor environment allows for a full range of programming.