Share feedback on Northumberland County's website

We’re making improvements to Northumberland County’s website and we need your feedback! Your input will inform future improvements to our website and will be crucial in helping us shape a better digital experience for the community.

We're working to make our website easier to navigate. Complete our 15-minute online card sorting activity to help us understand where you would expect to find certain services and information in our website navigation menu. Help us ensure information is clearly labeled and easy to find.

How to participate

• Please note this online activity is best suited for a laptop or desktop computer.
• If you use an ad blocker that is preventing access to this tool, please open the test link in an incognito or private browsing window or pause the ad blocker until you complete the test.
• During the test, you will be asked to sort a list of services and information into groups that make sense to you and give them a label. After completing the sorting activity, you will be asked to provide feedback on how things are labeled.
• There are no wrong answers — just your honest perspective!
• Click the button below to complete the test by Thursday, April 10.

Concluded feedback opportunities

• Website User Testing: Residents were invited to complete an online user testing activity to help ensure information about important services – like waste collection, public consultations, social services and more – is easy to find and use.